NHAI Alert! Complete waive off of toll charges on national highways, if a queue is over 100 meters long

NHAI Alert! Complete waive off of toll charges on national highways, if a queue is over 100 meters long


Are you tired of waiting in long queues at toll plazas? Now, your toll charges on national highways will be waived off if there is a serpentine queue of cars beyond 100 meters.  

According to the Ministry of Road Transport and Highways statement, “If there is a queue of waiting vehicles of more than 100 meters due to some reason, the vehicles will be allowed to pass without paying toll till the queue comes within 100 meters from the toll booth.” 

The ministry said the National Highways Authority of India (NHAI) has issued guidelines in order to ensure smooth and quick passage of vehicles at the toll plazas across the country. 

The ministry added, “The new guidelines will ensure seamless flow of traffic at the toll plazas by not allowing vehicles to queue up more than 100 meters, although at most of the toll plazas, there is no waiting time after mandatory 100 per cent Fastag holders.” 

Similarly, the highways authority to also ensure service time of not more than 10 seconds per vehicle even during peak hours at the toll plazas on the national highways. 

Since NHAI has successfully transitioned to 100 per cent cashless tolling from the middle of February 2021, the overall FASTag penetration at NHAI toll plazas have reached 96 per cent and stand at 99 per cent at many toll plazas. 

Amid growing Electronic Toll Collection (ETC) penetration in the country, the authority has also been emphasising to have a new design and construct the upcoming toll plazas as per traffic projections for the next 10 years to have an efficient toll collection system, the statement read. 

As social distancing has become the new normal, more and more commuters are opting to use FASTag as it removes the chances of any direct contact between the drivers and toll operators. The constant growth of FASTag by users has helped to bring more efficiency in toll operations.  


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